Not at all. The anatomical shape guides positioning naturally. Most of our customers get the hang of it on the very first try. Our top tip: have a practice in the shower before taking it out and about — you'll feel completely confident within minutes.

Yes, that's actually one of the main benefits. Just shift your clothing and underwear to the side slightly. No need to fully undress — ideal for public loos, outdoor adventures, or anywhere you'd rather not expose yourself.

With the right positioning, the Poush creates a seal against your body and directs the flow cleanly. Any early mishaps almost always come down to positioning rather than the product itself. Two or three practice runs at home and you'll be sorted.

Absolutely. With a skirt or dress it can actually be even simpler — no waistband to deal with. It's just as discreet, if not more so.

Very. Fill it with water, close the cap, and squeeze gently for a soft, targeted stream. The nozzle is flexible so you can direct the flow exactly where you need it. The 300ml capacity is more than enough for several uses.

Yes, completely. The Pee-zy Poush is made from medical-grade silicone A — the same material used in medical implants and devices. It's non-porous (bacteria can't stick to it), BPA-free, phthalate-free, and hypoallergenic. A rinse with water between uses is all you need.

A rinse with cold water after each use is enough for day-to-day hygiene. For a deeper clean, warm soapy water or a sterilising solution works perfectly. You can also pop it in the dishwasher on the top rack. Let it air dry before putting it away.

By reducing contact with contaminated surfaces in public loos and making it easier to go when you need to (rather than holding it in), the Pee-zy Poush can genuinely help lower your risk of urinary tract infections. Several of our customers have told us exactly that.

Yes. The Pee-zy Flow is particularly popular post-partum — the gentle, friction-free stream is ideal for sensitive tissue after birth or surgery. Several midwives and gynaecologists actively recommend it to their patients.

With regular care, a Pee-zy can last several years. It's a one-off investment that replaces hundreds of disposable products over time — better for your wallet and for the planet.

If you're new to pee-zy, the Poush is the natural starting point — it's our bestseller and the product that makes the most immediate difference to everyday life. If you travel a lot or have a sensitive body, the Essential Freshness Pack (Poush + Flow) is our most popular choice and gives you complete independence wherever you are.

The Essential Freshness Pack (Poush + Flow) is ideal for women who want complete hygiene on the go — wee standing up, then rinse. The Family Adventure Pack (Poush + Kids) is perfect for parents. The Complete Collection Pack gives you all three products at the best price per item — ideal if you want everything sorted in one go.

Yes. Two ergonomic nozzles are included in the box — one designed for girls and one for boys. Each one fits the child's anatomy properly for a clean, splash-free experience. Most children pick it up very quickly.

It makes a brilliant gift — original, genuinely useful, and something people didn't know they needed until they have it. Our packaging is thoughtful and discreet. Perfect for birthdays, baby showers, hen dos, or as a travel essential for someone you care about.

Orders are dispatched within 48 hours. Estimated delivery is 5 to 7 working days from dispatch. You will receive tracking information as soon as your order is on its way.

Yes, delivery is free on all orders.

Yes. Your order arrives in plain, neutral outer packaging with no indication of the contents on the outside. What's inside stays between you and us.

Yes. You have 14 days from receipt to return any unused, unopened product in its original packaging. We'll send you a prepaid return label and process your refund within 10 working days. Full details are in our Refund Policy.

We believe so, yes. A portion of our revenue is donated to organisations working on water and sanitation access in developing countries. Our products are reusable, BPA-free, and designed to last — a deliberate alternative to single-use plastics.

A single Pee-zy replaces hundreds of disposable alternatives over its lifetime. Less waste, less cost, less plastic. It's the kind of switch that makes sense for your daily routine and for the planet.